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Privacy Policy

Last Updated: September 15, 2025

Lab Elements ("We") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website labelements.com.ph (the “Site”).

 

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing address, shipping address, payment information, phone number, and account login details when you create an account or place an order.
  • Non-Personal Information: Browser type, device type, IP address, cookies, and browsing behavior on our Site.
  • Transaction Information: Purchase history, payment details (processed securely through third-party providers), and order details.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your account, orders, or inquiries.
  • Send promotional offers, newsletters, and updates (if you have opted in).
  • Improve our Site, products, and services.
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal obligations.

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary:

  • Service Providers: Payment processors, shipping companies, IT support, and marketing platforms.
  • Legal Compliance: When required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings, but some features of the Site may not function properly if cookies are disabled.

 

5. Data Security

We implement industry-standard security measures (SSL encryption, secure payment gateways, and access restrictions) to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Request restrictions on how we process your data.
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing (where applicable).

 

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

 

8. Children’s Privacy

Our Site is not directed at individuals under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lab Elements OPC
Email: support@labelements.com.ph
Address: One Global Place, Bonifacio Global City, Metro Manila, Philippines

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